Terms of Service

Terms of Service

These Website Terms of Use ("Terms of Use") are applicable to the websites of 818mortgage.com, Inc. (“818mortgage.com”), and its affiliates and subsidiaries and any other website where these Terms of Use are posted ("Websites"). In addition to the Websites, these Terms of Use are also applicable to all 818mortgage.com tools, documents, applications, and other services. Collectively, we call all of these "Services."

Please read this document carefully as it is a legally binding agreement between you and your representatives (collectively, "you"), and 818mortgage.com (together with 818mortgage.com’s affiliates and subsidiaries, "we," "our," or "us," or the "Company").

818mortgage.com’s primary reason for being is to help home buyers get pre-approved for a home mortgage and assist sellers in getting matched with the best pros to help them accomplish their goals. We use data to connect you with our partners. The service that we provide to both consumers and entities are governed by a few terms, many of which are outlined below.

If you don’t agree with the terms, then we ask you please to leave this Web site and not use our services. If you do use this Web site, then that action will serve as your agreement to be bound by our terms of service (“Terms of Service” or “Agreement”).

818mortgage.com, Inc. (“818mortgage.com”) is operated in compliance with all applicable state and federal housing laws.

Real estate professionals who are involved with and use our website must agree with the following:

All non-real estate professionals who are involved with and use our Web site must agree with the following terms:

Finally, you also agree to the following: These Terms of Service shall be subject to and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You agree that any action of whatever nature not subject to the arbitration agreement above arising from or relating to this Agreement, the Web site or our services will be filed only in the state or federal courts located in Los Angeles, California. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action. If any part of these Terms of Service are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall continue in effect. The failure by us to enforce any right or provision of this Agreement will not prevent us from enforcing such right or provision in the future. We may assign our rights and obligations under these Terms of Service, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. All rights not expressly granted herein are reserved to 818mortgage.com.

This Terms of Service was last updated March 05, 2024.

Privacy Policy

This Privacy 818mortgageolicy (“Policy”) describes how 818mortgage.com, Inc. and its affiliates and subsidiaries (collectively, “we,” “us,” “our,” “818mortgage.com” or the “Company”) handle your personal information in connection with the following (collectively, the “Services”): the Company’s websites (including 818mortgage.com any other website where this Privacy Policy is posted), 818mortgage.com tools, emails, documents, and applications (including mobile applications), and other services. By using the Services, you expressly consent to the collection, storage, use and disclosure of your personal information as described in this Policy.

818mortgage.com has a strong commitment to providing information tailored to your individual needs while providing excellent service to our visitors and customers, including respecting concerns about privacy. We understand that you may have questions about whether and how we collect and use information. This Policy details the steps we take to respect your privacy concerns. If, after reviewing this Policy, you have any questions or privacy concerns, please send an email to marcel@818mortgage.com.

Information We Collect

818mortgagecom collects information that identifies, describes, relates to, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). The categories of personal information that 818mortgage.com may collect include:

How We Collect Personal Information

818mortgage.com collects information from a variety of sources. The following are categories of sources from which we may collect your personal information:

If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.

Use of Personal Information

We may use the personal information we collect for one or more of the following purposes:

Sharing Personal Information

818mortgage.com may disclose your personal information as described above to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may share your personal information with the following entities:

Exercising Your Rights

In connection with promotions or other special projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. We will respect your decision if you opt-out under such circumstances.

If personal information you have submitted to us is no longer accurate, current, or complete, and you wish to update it, please contact us and upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.

To exercise any other rights as described in this Policy, please submit a request by contacting us using the contact information at the end of this Policy. We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information.

We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will inform you of the denial, provide an explanation of our actions, and the reason(s) for the denial.

We will not restrict or deny you access to our services because of choices and requests you make in connection with your personal information.

Security and Protection of Personal Information

The security of your personal information is important to us. 818mortgage.com has taken reasonable steps to help protect the personal information our users share with us to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We urge you to exercise caution when transmitting personal information over the Internet. If you have questions about security on our Web site, you can contact us.

Links to Third Party Sites

Our website includes links to other websites whose privacy practices may differ from those of 818mortgage.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Our website may collect your IP address, which page you are visiting on our site, and may set a cookie to enable features to function properly. Some features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Children and Minors

818mortgage.com does not direct services to individuals under the age of eighteen (18) and we do not sell the personal information of minors under 18 years of age. If you are under age 18, please do not submit personal information to us. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.

Cookies / Website Usage

When you access our website, your personal information may be collected by cookies and other similar technologies. Technologies such as: cookies, beacons, tags and scripts are used by S818mortgageOLD.com and our marketing partners and analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site anonymously and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an aggregated basis. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Additionally, when you use our website, some browsers have Do Not Track ("DNT") features that allow you to tell a website not to track you. 818mortgage.com honors the AdChoice DNT signals.

Behavioral Targeting

We partner with a third party to either display advertising on our web site or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You may continue to receive generic ads.

Your California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request once per year certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please send us an email. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.

If you are a California resident, you also have certain privacy rights under the California Consumer Privacy Act (“CCPA Rights”). This section describes those rights and how you can exercise them with 818mortgage.com.

CCPA Rights Requests

Right to Know and Right to Deletion

You can request what personal information we have collected, used, disclosed, and sold in the preceding twelve (12) months.

You can also request that we delete your personal information. We may not delete all your personal information if one of the following exceptions applies:

Please note that if we delete your personal information, many of our services will not work the same. For example, you will not have an account and saved preferences and information will no longer be available.

To submit a request to know or a request to delete, please email us or call us at (818) 457-1554. To designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information.

Do Not Sell My Personal Information

We participate in digital advertising networks to deliver advertising that is tailored to your interests. The participation in certain ad networks may constitute a "sale" of personal information under CCPA. In order to opt out of this activity, please visit optout.aboutads.info and optout.networkadvertising.org.

Right to Opt Out of Sale

California residents have the right to opt out of the sale of your personal information to third parties, as "sale" is defined under CCPA.

To submit a request to opt out of the sale of your personal information please email us or call us at (818) 457-1554. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.


We will not discriminate against you for exercising any of your CCPA Rights, and/or any other rights, and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.

Testimonials and Reviews

Users may perform ratings and reviews of our lenders and real estate professionals. By submitting such information, you grant 818mortgage.com the right to post and publish such information at our sole discretion. We also display personal testimonials of satisfied customers on our site in addition to other endorsements. We may post your testimonial along with your name.

This Privacy Statement was last updated March 05, 2024.